If you're working with Adobe Managed Services and try to connect via Workbench using the Adobe LiveCycle Gateway, there's a chance that port 8443 will be in use and prevent you from connecting. If that's the case and you're running IIS, you'll have to remove it's binding to 8443. I should add that many other services could use this port such as Apache, JBoss, etc, but if you're on a Windows 7 box it's a likely culprit.
This can be done by opening Computer Management under Administrative Tools, expanding Services and Applications, clicking on Internet Information Services, clicking on Sites, then inspect which of your sites are binding to 8443 and remove them manually (Bindings under Edit Site when the site is selected).
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